Introduction

Rowan Tree Travel, LLC ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.

​

This policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.rowantreetravel.net/ (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

​

This policy applies to information we collect:

• On this Website.

• In email, text, and other electronic messages between you and this Website.

• When you interact with our applications on third-party websites and services, if those applications include links to this policy.
   

It does not apply to information collected by:

• Us offline; or 

• Any third party including our affiliates, including through any application or content (including advertising) that may link to or be accessible from or through the Website.
   

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 

​

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register for our newsletter on the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@rowantreetravel.com.
 

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, or passport number ("personal information");

• That is about you but individually does not identify you, such as your date of birth and your preferred name; and/or

• About your internet connection, the equipment you use to access our Website, and usage details.
   

We collect this information:

• Directly from you when you provide it to us.

• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.

• From third parties, for example, our business partners.
   

Information You Provide to Us

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of subscribing to our newsletter, using our contact page, or registering for our trips. We may also ask you for information when you report a problem with our Website.

• Records and copies of your correspondence (including email addresses), if you contact us.

• Details of transactions you carry out through our Website and of the fulfillment of your orders or trip registrations. You may be required to provide financial information before placing an order through our Website.

​

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.

• To provide you with information, products, or services that you request from us.

• To fulfill any other purpose for which you provide it.

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• To notify you about changes to our Website or any products or services we offer or provide though it.

• In any other way we may describe when you provide the information.

• For any other purpose with your consent.

 

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.

• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Rowan Tree Travel LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Rowan Tree Travel LLC about our Website users is among the assets transferred.

• To fulfill the purpose for which you provide it. 

• For any other purpose disclosed by us when you provide the information.

• With your consent.

 

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

• To enforce or apply our Terms & Conditions (https://www.rowantreetravel.net/terms-and-conditions) and other agreements, including for billing and collection purposes.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Rowan Tree Travel, LLC, our customers, or others. 

 

Accessing and Correcting Your Information

You can review and change your personal information by sending us an email at info@rowantreetravel.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.